How To Place Online Orders For Cannabis In Five Minutes Or Less

cannabis online ordering in-store pickup

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Recreational or adult use patrons can now take advantage of the same online ordering that our patients have come to enjoy. Avoid lines and secure the cannabis product you want. All it takes is creating an account, placing an online order, and picking your order up in-store. Currently, Illinois cannabis law forbids the delivery or mailing of cannabis to one’s home. Here’s how to get started:

Create An Account

  1. Select Menu in the navigation of this website.
  2. Click Shop Adult Use if you‘re a recreational customer or Shop Medical if youre an Illinois medical cannabis patient registered with Herbal Remedies Dispensary.
  3. Click My Account in the navigation and scroll down to the Register section.
  4. Input your full name, mobile number, and email address. Create a password* of your choosing and click the “I agree to terms and conditions” checkbox.
  5. Click the Register button and you’ve successfully created an online ordering account. 

Place An Online Order

  1. Select Menu in the navigation of this website.
  2. Click Shop Adult Use or Shop Medical, whichever customer type applies to you. 
  3. Click My Account in the navigation and scroll down to the Login section. 
  4. Input your mobile number and password. Click the “Remember Me” checkbox if you wish to save your login information for laterAccess your account by clicking the Login button. 
  5. Once logged in, click Shop in the navigation to view the online menu. You will have advanced filtering options like toggling between product categories odesired price range 
  6. The Click for Product Details link next to each listed item will populate a description and cannabinoid test results**. 
  7. If you wish to order an item, you can click the nearby Add to Cart button. As items are added, iwill be reflected in the cart icon in the navigation. Click that icon when ready to checkout. 
  8. From the checkout screen, review your online order carefully. If all looks good, scroll down the page and click the Proceed to Checkout button.  
  9. To fully submit your order, scroll to the bottom of the page and click the Place Order button.  
  10. Lastly, the mobile phone number that you registered your online ordering account under will receive a text message shortly thereafter confirming placement of your online order. 

In-Store Pickup

  1. When your order has been fulfilled, your registered mobile number will receive a second text message stating it is Ready for Pickup. Order fulfillment can take up to 30 minutes. 
  2. Have a valid and unexpired state issued ID or driver’s license readyIllinois patients will need to bring their medical cannabis card along too***. 
  3. Travel to the dispensary by end-of-business the same day to pay and pick up your order. Orders placed after hours must be picked up the following day before end-of-business. Unclaimed order will not be saved overnight. 
  4. Adult use patrons will need to approach the point-of-sale counter with the Online Order Pickup Here sign to pay and pick up their orderMedical patients are checked in upon arrival. A dispensary technician will call you to the point-of-sale window to complete your transaction. 
  5. That’s it! You’ve successfully placed an online order for pickup.  

If you need any assistance in setting up your account or placing orders, please stop by the dispensary or call (217) 214-6337 and we’d be happy to help.

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